Privacy Policy for Cottonberry

Last updated January 2024. Welcome to Cottonberry. This privacy policy outlines how we collect, use, disclose and protect your information when you use our website or interact with our services.

 

Information we collect:

  1. Personal information:

When you make a purchase or create an account, we may collect personal information such as your name, email address, shipping address, and payment details

  1. Non personal information:

We may collect non personal information such as browser type, IP address and device information to enhance your experience and improve our services.

  1. Cookies:

We use cookies to collect information about browsing activities on our website. Cookies are small text files stored on your device that help us analyze website traffic, personalized content, and improve the overall user experience.

 

How we use your information:

  1. order processing.:

We use your personal information to process and fulfill your orders, including shipping and payment processing.

  1. Account management:

Your account information is used for account management purposes, allowing you to track orders and manage your preferences.

  1. Communication:

We may use your email address to send order updates, promotional offers and newsletters. You can opt out of marketing communications at any time.

  1. Analytics:

Non personal and cookie information is collected for analytical purposes to improve our website’s performance and user experience.

 

Information sharing:

  1. Third party service providers:

We may share your information with trusted third party service providers such as payment processors and shipping companies to facilitate order fulfillment.

  1. Legal compliance:

We may disclose your information to comply with legal obligations, enforce our policies or respond to legal requests.

 

Your rights:

  1. Access and correction:

You have the right to access and correct your personal information. You can update your account details or contact us for assistance

  1. Data deletion:

You can request the deletion of your account and personal information. However certain data may be retained for legal or administrative purposes.

 

Cookie management:

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

 

Security:

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

 

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a high level encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

Changes to this policy:

We may update this privacy policy to reflect changes in our practices. Check the last updated date for the latest version.

 

Contact us if you have any questions or concerns about this privacy policy, please contact us on homestore@cottonberry.co.ca

 

January 2024